If you aren’t texting yet - you should be. No, It is not impersonal. It is efficient, a huge time saver. I am able to do this business well in my part time because of things like email, internet, the cell phone. However, with so much technology at our fingertips that is supposed to make us so much more effecient - it also has made us less productive on the other hand.
Why? We spend hours using this technology tinckering and wasting our time away! Facebook for instance, how are you using it? Personally, I don’t want to know your every move in your day. Seriously, I don’t need to know how much you enjoyed your triple espresso icecream cone just now. If you are sharing this kind of stuff - you have too much time on your hands. ;-/
Back to texting — My advice is get on it! Parents complain that their kids won’t pick up the phone but if you text them they will text you back immmediately. Why is that? They have no time to waste. They like to get to the point and respond with quick, one liner questions and answers. I am in more contact with my kids this way than I have ever been. Sometimes a simple lLUVM can carry your through your day.
Same goes for business. I can be on the stationary bike and be texting with 3 or 4 people at a time. I can get a lot of things off my to do list in that 30 minutes. Maybe you think that I should not be doing work during exersize. To me, Keeping fit is like brushing your teeth every day — a neccessity, not something you want to do — but must do. I would rather look fabulous laying on the couch eating chocolates all day — that does not work!
I catch up on news and reading and I save a lot of talk time with texting. So will you. Its effecient and you should encourage your team to get on with it too. :-)
NOTE: DON’T TEXT AND DRIVE! EVER, NEVER!